In January 2018, SpecTec launched a dedicated business unit for the Cruise market. The goal is to triple the revenues of the newco over the next 5 years. The Cruise market is forecasting significant expansion and investment over the next ten years. The industry has already committed to over $56bn in new vessel builds and a 30% increase in global capacity. Creating a dedicated team is fundamental to driving growth and delivering on our business objectives.
The Cruise BU is all about finding the right people for the right role and allowing them the opportunity to directly contribute to the successes of the organisation. Employees are experts in their field, passionate about what they do and always looking for new and innovative ways to develop business across our chosen markets. Our staff come from a wide range of cultural, educational and geographic backgrounds and are able to work in a dynamic entrepreneurial environment that values individual perspectives. SpecTec offer competitive remuneration and the chance to learn from the best in the business. SpecTec is an Equal Opportunity Employer.
The Consultant is a member of the global Client Services team. The role involves close collaboration with the Director of Client Services, Project Managers and other Team Members in the timely execution of assigned project deliverables to clients. The Consultant will be expected to work on several concurrent project tasks, tasks will be managed by either the designated Project Manager or the Director of Client Services directly or the Consultant himself under the supervision of the Director of Client Services.
The Consultant is expected to work in partnership with clients, being able to deploy/deliver SpecTec’s products (and services) as well as advising clients how to use SpecTec products to meet their business objectives or overcome problems.
The Consultant should possess a clear understanding of functionality for multiple supported products and/or applications and of the practical business processes customers use when implementing and operating the supported products.
The development of strong and intimate relationships with customers is crucial in order to ensure that the services delivered is derived as adding value to the customer.
Working closely with other business line units, the Consultant is to be engaged and involved in regular meetings as required and stipulated by the Director of Client Services. Communicating effectively is critical to having a successful role and in delivering an end to end solution for our Customers.
The primary responsibility of the Consultant is the provision of providing technical solutions and managing relationships with the SpecTec Cruise client base. The Consultant shall be responsible for solution deployments, implementations and integrations of a variety of our product lines, in addition to value added consultancy services. The Consultant is regarded as a technical expert, a trusted advisor to our client base with an entrepreneurial drive and passion for client management.
Key responsibilities include:
Responsible to comply with company procedures in submitting Timesheets, Expense Notes and Technical Intervention Forms/Requests (for billable work only).
Required Skills / attributes:
Good to have, but not essential